Transferring your EE contract number from one account to another can be a bit of a daunting task, but it is important to understand the process so that you don`t lose your phone number or have service interruptions. In this article, we will take you through the steps to transfer your EE contract number to another EE account.
1. Determine if you are eligible for a transfer
First, you need to check if you are eligible for a transfer. To be eligible, you must be the account holder for the number you are looking to transfer, and the number must not be a PAYG (pay as you go) account. If you are a PAYG customer, you will need to convert to a contract account before you can transfer your number.
2. Obtain a Port Authorization Code (PAC) from your current EE account
The next step is to obtain a Port Authorization Code (PAC) from your current EE account. This code is a unique nine-digit code that allows you to transfer your number to another EE account. You can get a PAC code by calling EE customer service or logging into your online account.
3. Contact your new EE provider
Contact your new EE provider and provide them with your PAC code. They will use this code to transfer your number from your old account to the new one. It is important to note that you must do this within 30 days of receiving your PAC code, otherwise, it will become invalid.
4. Wait for the transfer to complete
Once you have provided your new provider with your PAC code, the transfer process will begin. It can take up to 2 working days for the transfer to complete, during which time you may experience some service interruptions.
5. Confirm the transfer is complete
Once the transfer is complete, you should receive a confirmation from your new provider. You can also check that your number has been transferred by making a call or sending a text message.
In conclusion, transferring your EE contract number to another account is a fairly straightforward process. Remember to check your eligibility, obtain a PAC code, contact your new provider, and confirm the transfer is complete. By following these steps, you can ensure a smooth transition and avoid any service interruptions.